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Frequently asked questions

What is Numio?

Accounting is an essential part of running a business, whether you're a sole trader, a big business, or somewhere in between.

At Numio, we're taking a fresh approach to accounting, designed to make getting the numbers right and staying on top of your business easy and affordable.

We provide many of the same services as your run-of-the-mill accountant: tax returns, financial statements, advisory services, and more.

But we also do things a bit differently. We're an accounting service, but we're also an app. We're "always on", not "last-minute", and we take care of the busywork so you can focus on your business.

We want you to be confident that you're always on top of your numbers, and that you're getting the best advice and support to help you grow your business.

Accounting for everybody. Accounting for the future.

How does Numio work?

Numio is an accounting and bookkeeping service, but we're also an app.

We do things a bit differently:

We work with you via the Numio app, which you install on your phone from the App Store or Google Play
Numio takes care of your accounting, including the usual stuff like tax compliance and returns, financial statements, etc.
Because no one likes busywork, we also do your core bookkeeping for you (like account coding and bank reconciliation)
Unlike other accounting services, we're "always on". We constantly monitor and track your tax obligations, so you don't have to. No more last-minute tax returns.
Our regular services are priced and billed monthly, so you know exactly how much you're spending.

Can Numio do our payroll?

Yes, Numio offers payroll as an add-on service. See Pricing for more details.

What if I have more than one business, a trust, or multiple other tax payers?

Prices are determined on a per-entity basis. If you have multiple businesses, or a trust and personal income tax, for example, then these will be priced separately.

What is included in unlimited help & advice?

We want to make sure you can get the help and advice you need whenever you need it. This means you can message us as many times as you need to, and we'll do our best to help you.

Sometimes you might have questions that need some work completed or a more detailed and accurate answer (for example, they might relate to a more complex or technical tax issue). In cases like these, we'll let you know what is involved and how much it will cost. You can then decide whether you want to proceed with the work or not.

Note that this is subject to our fair use policy. You shouldn't need to worry about this but if you do, see Service Agreement for more details.

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