We want to make sure you can get the help and advice you need whenever you need it. This means you can message us as many times as you need to, and we'll do our best to help you.
Sometimes you might have questions that need some work completed or a more detailed and accurate answer (for example, they might relate to a more complex or technical tax issue). In cases like these, we'll let you know what is involved and how much it will cost. You can then decide whether you want to proceed with the work or not.
Note that this is subject to our fair use policy. You shouldn't need to worry about this but if you do, see Service Agreement for more details.
Last updated:
05 December 2025
